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MINORS ACCESS TO GAMBLING IS STRICTLY PROHIBITED!
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Game World › Responsible Game

Responsible Game

Game World supports the Responsible Game program, which has become the reference element in the field and is currently the most effective tool for preventing and combating problems caused by excessive gambling as well as market education. At the same time, it is also a proof of the increased level of responsibility of the industry.

Currently, the “Responsible Game Assiciation” has 5 psychological counseling offices, in Bucharest (2), Craiova (1), Constanța (1) and Iași (1).

„Responsible Game” is the only program dedicated to people who have gambling problems and the program offers real help to them. The purpose of the program is to prevent, identify and assist gamblers with gambling problems and proposes an effective intervention program, not only for the people who face with this phenomenon, but also for their families.

"Responsible Game" has behind a team of the best psychologists in Romania for treating these problems, among which are Dr. Psychologist and Psychotherapist Leliana Valentina Pârvulescu, Dr. Psychologist University Lecturer Steliana Rizeanu, psychologist and psychotherapist Gabriel Bogdan Colceriu from Cluj and the clinical psychologist and psychotherapist Cristian Petrescu from Iași.

The program offers:

1. A free telephone line of type TEL-GREEN 0800.800.099, through which the players have the opportunity to contact a psychologist and receive free telephone counseling.

2. Online self-testing through the website jocresponsabil.ro.

3. Training courses with the employees from the game rooms supported by the psychologists involved in the program.

4. Free evaluation and counseling sessions at one of the offices. After the telephone discussions, the interested persons can request to be redirected to the nearest psychologists in Bucharest, Craiova, Constanța Iași or Cluj-Napoca

5. Counseling 24/7, the first online psychological counseling service in Romania for players with (potential) gambling problems, who need real-time guidance during the game. The live chat service is available 24 hours, 7 days a week The "Responsible Game" program was created and run by ROMSLOT - Romanian Slot Organizers Association, Romanian Bookmakers - Romanian Gambling Organizers Association and ROMBET Gambling Organizers Association.

The website can be accessed at https://jocresponsabil.ro/ 

SELF-EXCLUSION

Individuals who wish to self-exclude must complete a self-exclusion request using the application form available on the N.O.G.O. website.

Requests for self-exclusion from gambling activities may be submitted:

  1. a) in physical format, at the headquarters of the National Office for Gambling or at the territorial offices listed on the institution's website, in person;
  2. b) electronically, by email, only with a qualified electronic signature, to the email address autoexcludere@onjn.gov.ro;
  3. c) by means of a notarized statement made under one's own responsibility or a statement made under one's own responsibility and certified by a lawyer, sent to the email address autoexcludere@onjn.gov.ro;
  4. d) to licensed gambling operators.

Furthermore, we inform you that, for faster processing, the National Office for Gambling recommends submitting self-exclusion requests directly at the institution's offices.